9 hard skills or competencies (industry competencies) for Quality Assurance Engineer IV
Skill definition-Applying analytic principles and methods to identify the properties and state of a system, device, or mechanism.
Level 1 Behaviors
(General Familiarity)
Explains the benefits and purpose of engineering analysis in predicting issues with remote systems.
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Level 2 Behaviors
(Light Experience)
Documents product testing work obtained from post-engineering analysis processes.
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Level 3 Behaviors
(Moderate Experience)
Executes test routines and procedures to identify and resolve operational problems.
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Level 4 Behaviors
(Extensive Experience)
Controls engineering workflows to create and evaluate operational reports.
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Level 5 Behaviors
(Mastery)
Designs resource consumption patterns by measuring the effectiveness of the engineering analysis function.
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Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Describes the methodologies of root cause analysis and its applications.
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Level 2 Behaviors
(Light Experience)
Follows best practices and data-gathering techniques for an effective root cause analysis.
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Level 3 Behaviors
(Moderate Experience)
Implements resolutions and plans based on root cause analysis reports and related research.
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Level 4 Behaviors
(Extensive Experience)
Leads and mentors cross-functional teams with the implementation of appropriate root cause analysis techniques.
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Level 5 Behaviors
(Mastery)
Develops simulation or engineering methodologies with a structured problem-solving approach.
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2 general skills or competencies (Job family competencies) for Quality Assurance Engineer IV
Skill definition-Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.
Level 1 Behaviors
(General Familiarity)
Explains the step-by-step process of developing quality assurance plans.
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Level 2 Behaviors
(Light Experience)
Conducts quality assurance reviews related to surveys, licensing, and complaint investigations.
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Level 3 Behaviors
(Moderate Experience)
Manages the training of personnel in the correct interpretation of quality assurance protocols and processes.
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Level 4 Behaviors
(Extensive Experience)
Manages the refinement, management, and continuous growth of quality assurance capabilities.
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Level 5 Behaviors
(Mastery)
Establishes quality assurance program by developing and managing processes to identify and mitigate risks.
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Skill definition-Developing and implementing a set of procedures intended to maintain the quality of a product and reduce any risks or errors.
Level 1 Behaviors
(General Familiarity)
Describes the differences between quality control and quality assurance as two distinct aspects of quality management.
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Level 2 Behaviors
(Light Experience)
Documents quality control findings and data into an electronic record system.
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Level 3 Behaviors
(Moderate Experience)
Manages quality controls to ensure the products and processes reach the required quality standards.
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Level 4 Behaviors
(Extensive Experience)
Monitors the quality of the product in accordance with designated process controls and written procedures.
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Level 5 Behaviors
(Mastery)
Champions continuous quality improvement by initiating change control to operating procedures.
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13 soft skills or competencies (core competencies) for Quality Assurance Engineer IV
Skill definition-Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
Level 1 Behaviors
(General Familiarity)
Illustrates how customers use our business's products and services.
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Level 2 Behaviors
(Light Experience)
Uses precise and appropriate terminology to explain the characteristics of the P/S.
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Level 3 Behaviors
(Moderate Experience)
Obtains information regarding the commonalities of diverse products and services within our business.
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Level 4 Behaviors
(Extensive Experience)
Proposes solutions to colleagues regarding implementation and operation-related considerations.
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Level 5 Behaviors
(Mastery)
Provides a full range of consulting for the product and service production team.
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Skill definition-Analyzing and improving existing processes and workflows to minimize process errors and streamline organizational efficiency.
Level 1 Behaviors
(General Familiarity)
Identifies the role and value of process improvement in enhancing organizational productivity.
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Level 2 Behaviors
(Light Experience)
Supports management in identifying opportunities for change and improvement.
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Level 3 Behaviors
(Moderate Experience)
Reviews key indicators to determine steps to improve the overall business process.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training to develop team's process knowledge and initiate change management.
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Level 5 Behaviors
(Mastery)
Designs software and systems to centralize the planning, execution, and tracking of process improvement.
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Summary of Quality Assurance Engineer IV skills and competencies
There are 9 hard skills for Quality Assurance Engineer IV, Engineering Analysis, Root Cause Analysis, Materials Engineering, etc.
2 general skills for Quality Assurance Engineer IV, Quality Assurance, Quality Control.
13 soft skills for Quality Assurance Engineer IV, Products And Services, Process Improvement, Standard Operating Procedures (SOP), etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Assurance Engineer IV, he or she needs to be skilled in Products And Services, be skilled in Process Improvement, and be skilled in Standard Operating Procedures (SOP).